ICC Language Schools | We provide in over 50 languages in Ginza, Shinjuku, Shibuya, Machida , Hachioji and Yokohama.

• Pursuant to the Japanese act on specified commercial transactions, cooling-off will be applied by notifying
  the school office about the cancellation of a contract in written form, within 8 days of the signing of the contract, including the date of receipt of the written contract, and weekends and holidays.
• Cooling-off applies only to courses with periods exceeding two months, and with a total contract sum of over ￥50,000. Related items, such as teaching materials are applied to the sales contract.
• Cooling-off is valid regardless of the payment method, the number of lessons registered for, or the
  teaching materials purchased.
• There will be no claims of damages or penalties due to the cancellation of the contract.
• All the fees that have been paid such as enrollment fees, lessons’ fees, maintenance fees and teaching
  materials’ fees can be reimbursed. If the teaching materials have already been delivered to the student or the client, ICC will cover the returning cost of the materials
• If a nonrecognition is made by ICC, by being told that the contract is insolvent, or if you feel that cooling-off was not carried out because of confusion due to coercion, you can reapply for cooling-off within 8 days including the date of receipt of a written notice from ICC, recognizing that cooling–off can be made. 
• All cancellations and refund requests must be made in writing, based on our school policy.
• For the reimbursement to be made, please fill out the specified reimbursement form properly.
• Every effort is made to issue refunds within 30 days of receipt of the written cancellation request.

Midterm Contract Cancellation

• After the cooling-off period has passed, or for courses which are not covered by cooling-off policy, the
  contract (course) can be canceled before maturity, during the valid term of the contract.
• If the course has not started yet, the amount already paid (the total amount of entrance fees, maintenance
  fees and lesson fees) will be reimbursed after deducting a commission of \15,000.
• If the course has already started, the paid fees will be reimbursed after deducting the lesson and
  maintenance fees for the lessons taken, and after deducting 20% from the remaining amount, or a maximum amount of \50,000, whichever is lower, in addition to a commission fee of \15,000.
• The lesson and maintenance fees for lessons actually taken will be calculated by multiplying the number
  of lessons taken by the unit price fixed when the contract was signed.

• Returning teaching materials associated with the midterm cancellation of a course, and the refund for
  these materials will depend on the condition of the materials. They need to be in their original and perfect condition. Materials that have already been opened or used are regarded as materials which have no residual value, and therefore a refund for such materials cannot be made.

• All cancellations and refund requests must be made in writing, based on our school policy.
• For the reimbursement to be made, please fill out the specified reimbursement form properly.
• Every effort is made to issue refunds within 30 days of receipt of the written cancellation request.

Compensation for Damages

• ICC will not be liable or have any responsibility for damages caused by any kind of accident, theft or
  losses within our schools’, students’ or clients’ premises, or during ICC-sponsored events, such as parties and school trips, or study abroad and homestay programs.